Q. How long will delivery take.
A. Most items are ex-stock and will be shipped within one working
day. Other items are normally available for shipment within 14
days.
Q. My credit card is in a currency other
than US Dollars. Can I still use it.
A. Yes. The credit card company will convert the US Dollars to
your local currency to bill you card.
Q. Is my credit card transaction secure
A. Yes. All aspects of your order are recorded on the secure servers
of 2checkout.com. No personal information is provided to anyone
else.
Q. How do I obtain further information
about a product on PMC-Store.Com?
A. Click here
to send an email request for a manual. Please be sure to include
your Company name and the product for which you require information.
Q. What if I need technical support.
A. Our engineers will be available to provide a first level of
support normally via email. Should more advanced help be required
your query will be passed on to the manufacturer who should respond
within 24 hours.
Q. What are the warranty terms for units
purchased from PMC-Store.Com.
A. All items have 12 months limited warranty. Returns to PMC-Store.Com
will be forwarded to the manufacturer. Please ensure an RMA number
is requested before returning any products.